Ground Services Workers Job Description: Employment Opportunities, Wages and Earnings, Required Skills and Education, Job Outlook
Submitted by: Cheska Davenport
Job Overview: Ground services workers are persons involved in aviation. They are the ones who ensure the security, safety and comfort of passengers as well as the crew on board the aircraft, oversee the loading of cargo and baggage, as well as prepare the aircraft for smooth flying. It is through their effective operations that an aircraft will fly smooth and timely and not delayed.
Education, Knowledge and Training Required: While there is no minimum educational requirement needed in this type of career, most ground services jobs recommend applicants to take up college degrees in any field, just so for formality purposes. Once hired, workers will be trained about the different tasks of the job, both inside the classroom and at the field.
Skills and Abilities: Ground services workers should possess strong communication skills, as well as the ability to work with a team. Through teamwork they will be able to accomplish the different tasks assigned to them by their superiors in a rather fast and effective manner. They should also be prepare for certain driving duties, thus they should possess a valid driver’s license. For workers assigned in the baggage area, they should have the manual strength to carry, lift and transport heavy baggage and cargo, as well as equipment and operate the machinery in charge of handling these items. They must also have social skills so that they can deal with passengers who are having problems with their baggage.
Tasks: The tasks of ground services workers vary depending on the area they are assigned in. air freight agents are those who check and monitor the operations of air freight shipments, as well as receive and supervise the loading and unloading of cargo. Ramp service workers meanwhile are in charge of keeping the exterior of the airplane in good shape. They clean and polish the plane, perform touch ups and as well as other cleaning and washing tasks. Line persons on the other hand are those who meet the coming aircraft and direct it to the right parking area so that it wouldn’t cause traffic with outgoing planes. They also secure the aircraft, check for leaks or changes in pressure, as well as serve as ushers to passengers. They also coordinate with catering, rental cars and other services for the employees and passengers of the plane.
Ramp agents are also those who prepare for the arriving aircraft by means of securing the wheel locks, belt loaders and other machinery used during landing and takeoff. They do maintenance tasks such as spraying de-icing solutions to get rid of frosted wings during winter flights, as well as keep the landing area clean of debris.
Earnings and Job Outlook: The salaries of ground services workers vary depending on the airline they work for, as well as their specific job description and experience. On the average, workers in this field earn between $13,520 and $18,720 per year, and they also receive benefits such as medical and dental insurance, life insurance, paid vacation and sick leaves, as well as savings plans.
Cheska Davenport is a career search strategist who focuses on creating power resumes and providing job search advice that aim to help individuals achieve their target goals in the job market.
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