Automatic Teller Machine Services: Job Description, Education, Skills and Duties, Earnings and Outlook
Submitted by: paula
Job Overview Automatic teller machines (ATM) make banking easier and more convenient. These machines are connected to a main computer through data network. The machine was invented in 1960 by Luther George Simjian and are now being used all over the world for bank withdrawals and deposits, account balance inquiry and transfer funds. ATMs are available 24 hours at convenience stores, banks, gas stations, grocery stores and other locations. Those who repair and maintain ATMs are called ATM servicers, ATM technicians, ATM field service technicians or ATM network specialists.
Education,Knowledge and Trainings Required
Applicants who want to pursue a career as ATM servicer need to be knowledgeable and familiar with computers. Computer classes will help them in unerstanding basic concepts of the machines and repairing complex ATM problems. Mechanics and Electronics courses are also helpful. Communicating with other service technicians is necessary so English class is also recommended. Vocational schools and community colleges offer electronics technology program which includes subjects like Technical Mathematics, Electrical Drafting, Electrical Circuits, Industrial Electronics and Mechanics. Some employers would require a certification before getting accepted in the job.
Skills and Abilities
It is important for ATM servicer to be trustworthy and responsible. Employers conduct background check to check credits, finances and driving records. ATM servicers need to be dependable. They should know how to work on their own. Excellent problem-solving skills are essential. Computer and mechanical skills are also important in this profession. Some components inside the ATM is small so the servicer should have a good vision as well as an excellent finger dexterity.
Duties
There are different positions available for ATM servicers and their duties depend on the position that they currently are in. First line technicians are responsible in replenishing the money and replacing the receipt paper. They make sure that no sensors are blocked and that everything is positioned properly.
They are involved in performing routine maintenance. It is their responsibility to make sure that security equipment is working properly. Second line technicians are involved in checking the electronic system of the machine and the network. They replace parts when needed. It is part of their duty to test the machines as a way of preventive maintenance. They are usually called for when machines can no longer read bank cards. If the repair is something beyond what second line technicians can do, the ATM will be pulled out and serviced in a shop by bench technician.
Earnings and Job Outlook
In 2005, ATM servicers was estimated to earn an average income of $36,060. They are paid in extra for overtime services and compensated with benefits such as dental and medical insurance. ATMs are now more reliable and the need for the ATM servicers is actually low. New ATMs are being developed and new technology is being incorporated for increased efficiency and reliability. Even if the present ATMs are now equipped with new features, they are made to be more reliable and self-sufficient.
Paula Hiz is a researcher and a human resource specialist who helps newly graduates, job applicants and post graduate professionals be aware of their job opportunities and available trainings for skills and practice upgrading.
Latest Articles about: Careers
1: College Mathematics Professors: Job Description, Education, Skills, Abilities, Duties, Earnings and Outlook2: Mathematics Teacher: Job Description, Education, Skills, Abilities, Duties, Earnings and Outlook
3: Medical Assistant: Job Description, Education, Skills, Abilities, Duties, Earnings and Outlook
4: Mathematicians: Job Description, Education, Skills, Abilities, Duties, Earnings and Outlook
5: Medical Ethicist: Job Description, Education, Skills, Abilities, Duties, Earnings and Outlook
Word Count: 527 Date: Thu, 25 Nov 2010 Time: 8:20 PM
Previous - Bank Examiners: Job Description, Education, Skills, Duties, Earnings and Outlook | Next - Audio Recording Engineers: Job Description, Education, Skills and Duties, Earnings and Outlook